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WLO Wood has a solution-oriented customer service structure
Please let us know all your requests
We are ready to solve it!
WLO Wood will replace damaged parts for free of charge immediately! You should only provide damaged part’s code or photos.
WLO Wood will resend them for free of charge immediately! You should only provide damaged part’s code or photos.
Just let us know! We will try to resolve the problem by contacting the shipping company immediately. If it’s not resolved within 10 business days, we will offer you two options: full refund or resend the product with an emergency code.