* WLO Wood is usually ready to ship all orders in 2 business days.
*WLO Wood Customer Support Team may contact you about estimated delays or the personalization process about your order.
*WLO Wood will decide to ship your order from the nearest warehouse to your address.
*We are responsible until you have your WLO Wood product, complete the assembly and guarantee that everything is done for your satisfaction!
*Made by first class solid pine & marine plywood
*Perfect solid balance proved
*Adjustable wooden wall connection unit
*Clear laser cut protective acrylic glasses
*Smart climbing ramps included
*All parts locked each other for full stability
*Double sanded smooth wood structure
*Easy installation (All installation hardware included)
*Extra filled soft fleeced easy to wash branch cushions
*Non-Chemical water based wood wax
Color Option: Natural Wood / Ivory Branch Cushions
Model: Impera Cat Tree / Tower
Detailed dimensions are shown in 5th photo
Jotun® Water Based Stain Wood Wax Options: Walnut / White / Gray / Black / Natural
Replacement / Upgrades: Replacement parts available
UPC-SKU: Available / Variable
WLO®️ Wood cat trees / towers offer your pets a comfortable bedding space of high comfort standards with a fleece cushion made of non-chemical white silicone balls.
WLO®️ Wood products are cat furniture which made of natural smooth wood materials. All parts are interlocked to ensure full stability.
WLO®️ Wood products are patent registered worldwide. (WIPO-DM128005).
WLO®️ Wood indoor cat trees / towers is fit perfectly into home decor thanks to their rich color and model options.
WLO®️ Wood cat trees / towers are made of certified anti-allergic fabric materials which are easy to wash and clean. No harmful chemicals are used.
WLO®️ Wood quality and customer satisfaction has been approved by more than 5000 5-star customer reviews. (Please visit our Etsy Shop: WLO Wood)
WLO®️ Wood products are under warranty for lifetime support and spare parts (variable fees may apply).
We support you about product selections under the guidance of our customer service.
Please contact us! Our response time is 24 hours.
Please read our Exchange & Returns policy at the end of the listing before purchase!
Please, see our FAQ page before your order is placed.
The product is sent disassembled and the instruction can be accessed digitally with the QR code in the box.
Product requires assembly that usually takes between 20 and 50 minutes (it may vary depending on the model).
Order processing times may vary depending on the model and colors.
Arriving time is between 3 - 7 days worldwide by ground or air cargo, but may vary depending on your location.
WLO Wood products are generally not subjected to customs inspection, but customs rules of countries vary widely.
WLO Wood is not responsible for any extra customs fees incurred outside of the USA.
There may be slight color differences due to the wood structure and painting technique. WLO Wood cannot be held responsible for this.
WLO Wood applies the exchange and return policy that has been determined and announced to ensure the satisfaction. Customers cannot be held responsible for any disputes that may arise from this.
Exchanges & Returns
WLO®️ Wood has a solution-oriented customer service structure.
Our house rules are predetermined in such situations.
We work hard to satisfy our customers as can be seen from our reviews.
We are eager to offer the best solution in line with our possibilities and strength.
Based on our experience, the demands for exchange and refunds can be summarized in our FAQ page.