Poor quality, very unstable after put together. Not sturdy enough to house my small French Bulldog. Description is deceptive. Side walls are cloth instead of solid wood and dog can push aside and get out of crate. Terrible product paid exorbitant price and cannot use
We are sorry to hear that! Our first goal to make safe, sturdy and ergonomic product. We also take serious about wood quality, there is long making process for the house especially double sanding helps to get even more smooth surface which makes the house safe and comfy.
On the other hand of course the behavior of the dogs when they are in the crate is important point. We share all detailed features of the house on listings and we expect you to choose the house carefully for your dog. We have 3 different style designs and
plywood series is made entirely of wood.
If you need any further information please let us know.
Took 3 hours to put together. One of the pieces of wood wasn’t drilled on the correct side. Looks good. Good construction. Need more on the sides to keep my golden receivers from squeezing through the side panels when the front door is shut.
Hello dear Michael,
We are sorry to hear that. Since we cannot predict your dog's behavior, We expect you to choose a fully enclosed model which will suit your dog's behavior. Information about our products is detailed in the lists. We have different style designs and each one is for different purpose. You can check Plywood crate series for your problem.
In this case, we can provide you special offer for second order.
If you need any further information please do not hesitate to contact with us.
I love this dog bed! It was easy to put together and goes perfect with my other furniture. It is high quality and both of my dogs love sleeping in it! Customer service was amazing!