During assembly several screws broke off in the support poles so that the crate was not able to be completely assembled after 2hrs of work :(
Still waiting to hear back from customer service
Absolutely love it! It's by far the coolest dog house/ dog bed I have seen and the quality is great.
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Very beautiful made dog crate! The craftsmanship and quality are excellent. The customer service I received was outstanding. It arrived in time for my new puppy as requested. Thank you a million stars!!! The only issue is I ordered the smallest one, and it is too small, it is made for just puppies or a really small adult dog. I will reorder a bigger size, my puppy will grow out of this one very quickly. Overall, it is worth every penny. Very unique piece of furniture for a dog. I received many complaints.