*Dear United States and Canada based WLO Wood Customer,
This product will be shipped directly from our US Warehouse in 2 - 3 business days latest including your personalization.
*Dear European Union and United Kingdom Zone Based WLO Wood Customer,
To minimize the carbon footprint, the orders from European Union (EU) zone will be shipped directly from WLO Wood's main facility in Turkey. The processing time is at most 4 – 5 business days and shipping time at most 2 – 3 business days.
*We are responsible until you handle WLO Wood product, complete the assembly and guarantee that everything is smoothly for your satisfaction!
Thank you for your understanding and supporting us!
Color Options: Black Wood / Black Cushion Cover
Name Board: Included
Bottom Wood: Standard
Model: Hexxon Elevated Series
Sizes & Breed Weights: 1 (5lbs - 24lbs), 2 (25lbs - 49lbs) , 3 (50lbs - 89lbs) , 4 (90lbs - 149lbs) Detailed dimensions are shown in third photo
Bottom Weight Capacity: 180lbs Max.
Jotun® Water Based Stain Wood Wax Options: Walnut / White / Gray / Black / Green
Additional Cushion Cover Options (Gift) : Ivory, Gray, Black, Navy, Brown, Pink
Replacement / Upgrades: Cushion Cover & Tent, Acrylic Glass replacements are available.
UPC-SKU: Available / Variable
WLO® Wood offers your pets a comfortable bedding space of high comfort standards with the cushion made by non-chemical white silicone balls.
WLO® Wood products are made of natural smooth wood materials. All parts are locked to each other to ensure full stability.
WLO® Wood products are designed as an alternative to metal crates and the product designs are Worldwide patent registered (WIPO-DM212724).
WLO® Wood fits perfectly with home décor thanks to rich color and model options.
WLO® Wood is made of certified anti-allergic fabric materials, which are easy to wash and clean and also contain no harmful chemicals.
WLO® Wood quality and customer satisfaction has been approved with more than 2000 5-star customer reviews. (Please, visit our Etsy Shop - WLO Wood)
WLO® Wood products are under lifetime support spare parts warranty (variable fees may apply).
We are supporting you about product selections under the guidance of our customer service.
Please, contact us! Our response time is in 24 hours latest.
Please, read our Exchange & Returns policy at the end of the listing before purchasing!
WLO wood products do not work exactly as a metal crate. We do not guarantee about prevention of pet escaping attempts.
The product is sent as disassembled and the instruction can accessed digitally with the QR code in the box.
Product requires assembly. This process usually takes between 20 to 50 minutes (may vary depending on the model).
Order processing times may vary depending on the model and colors.
It is usually shipped within 7 to 14 business days, but this time may vary.
Shipping times are 3 - 7 days worldwide, but may vary depending your location.
WLO wood products are generally not subject to customs inspection, but customs rules of countries vary widely. WLO Wood is not responsible for any extra customs charges that may arise outside of US.
There may be slight color differences due to the wood structure and painting technique. WLO wood cannot be held responsible for this situation.
WLO wood applies the exchange and return policy that has been determined and announced to ensure the satisfaction. Customers cannot be held responsible for any disputes that may arise from this.