Hello dear Kristie,
We are sorry to hear that! Our first goal to make safe, sturdy and ergonomic product. We also take serious about wood quality, there is long making process for the house especially double sanding helps to get even more smooth surface which makes the house safe and comfy. In addition, the materials we use are at the highest level in terms of price / quality. We do our best to provide you with cheaper and quality products.
If you have any request please let us know.
Best Regards,
WLO Wood
Customer Service