I love the customized name and that my dog has her own little home now. She looks so cute and princess-like in it! Once the house is setup, it looks great overall. It’s definitely an upgrade from her crate. I love that they provide an alternative color for the pillow if requested too!
It wasn’t packaged the best way though and several pieces of wood were very stuck together. It was difficult to disconnect them without any breaking. We did have some that broke. During the setup process, a couple cracked as well even though we were incredibly gentle with it. Also, we ordered in white and there are many areas that were not painted well.
Other than that though, if you’re able to assemble it, you’ll have a great house!